The value of your applications to your customers, partners and employees, the network must be available24x7 and provide optimal performance. Whether you have a few locations or a few thousand, we monitors and manages your high-availability requirements from multiple, carrier-class network operations centers (NCOs). We offer comprehensive services and technical expertise for complete management of all associated LAN and WAN devices and circuits.

Standard Services

Migration/Transition: A market tested, well-documented process is used to transition operations from your environment to ours, with joint decision-making and high-level management at every step ensuring a seamless migration.

Inventory Assessment: We undertake an inventory discovery, technical architecture survey and utilization survey to thoroughly assess and understand your network requirements.

Network Monitoring: You gain the robust, scalable architecture of multiple NCOs staffed 24x7 by experienced engineers using best-in-class tools. All SNMP-enabled routers, switches, hubs, modems, CSUs/DSUs and circuits under our control are monitored, regardless of location.

Basic Availability Reporting: Availability levels are set and guaranteed in a written Service Level Agreement (SLA). Reports are published via a secure Internet tool, View, providing aggregate and individual device availability by day, week or month.

Network Management Outsourcing: The value of your applications to your customers, partners and employees, the network must be available24x7 and provide optimal performance. Whether you have a few locations or a few thousand, we monitors and manages your high-availability requirements from multiple, carrier-class network operations centers (NCOs). We offer comprehensive services and technical expertise for complete management of all associated LAN and WAN devices and circuits.

Custom options

The following tailorable capabilities into your outsourcing agreement and provide them directly to meet your needs.